Book with us and save
up to 10%
compared to Booking.com
Check rooms and rates
From169US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Avenida Kukulcan Km 11.5, Cancun, Mexico, 77500
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Room
Max:
2 persons
270 sq. feet 
Bed options:
1 Double bed
Shower
Coffee machine
Check Prices
Deluxe King Room
Max:
3 persons
400 sq. feet 
Bed options:
2 Double beds
Lake view
Shower
Coffee machine
Check Prices
Junior Suite
Max:
3 persons
455 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
Check Prices
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Center
Cancun 6.4 mi
Airports
Cancun (CUN) 13.5 mi
Isla Mujeres (ISJ) 17.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Pool tables
  • Table tennis
  • Yoga class
  • Aerobics

Services

  • Paid shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cribs

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Full body massage
  • Make up services

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Location

Avenida Kukulcan Km 11.5, Cancun, Mexico, 77500
Map view
street view
Avenida Kukulcan Km 11.5, Cancun, Mexico, 77500
Nearby
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
1700 ft
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
1800 ft
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
1400 ft
Shopping Area
Flamingo Mall
1300 ft
Blvd. Kukulcan
Parque Ventura Cancun
1400 ft
Restaurants
Restaurante Umami
200 ft
Blvd Kukulkan KM 11. 5 Manzana 52 Zona Hotelera
Tacun Mexican Restaurant
800 ft
Avenida Kukulkan
Bubba Gump Shrimp Co
1900 ft
Flamingo Mall Boulevard Kukulcán km 11.5
Wander
1400 ft
Blvd. Kukulcan K.m. 12.5 Inside Canopy By Hilton Cancun La Isla Hotel
Bamboo Brisas
1500 ft
km 18.7 Blvd Kukulcan Condominio Brisas
Los Gallos Restaurant
1500 ft
Blvd. Kukulcan Km. 18.5
Crown Club Lounge
1500 ft
Blvd. Kukulcan Km. 18.5
Moonlight Trattoria E Pizza
1500 ft
Blvd. Kukulcan Km 19. 5 Lote 50 Zona Hotelera
Hong Kong
1400 ft
Blvd Kukulkan Km 9
Bungee Bar
1400 ft
Blvd. Kukulcan
La Mesa del Pescador
1400 ft
Boulevard Kukulcan Km 13
La 3a Ronda Cancun
2400 ft
Blvd. Kukulcan

Reviews and Ratings <br />

Feedback from previous guests about their experience.
82%
loved the resort and would return for another relaxing stay
Beautiful beach
Great location
Service attitude
Room issues
8.2/10
Great
Rooms
6.8
Location
8.8
Service
7.8
Dining
7.6
Guest reviews
8.2/10
based on 5 reviews
4.5/5 based on 9195 reviews
8.0
8.0/10 based on 1036 reviews
#20 of 272 hotels in Cancun based on Tripadvisor
Isaac
United Kingdom, December  2024
7.8/10

I recently stayed at Hotel NYX and overall, it was a wonderful experience. The hospitality was excellent, especially from some standout staff members who went above and beyond, and the food was consistently high-quality with lots of options. However, the room we initially received didn't meet our expectations and the location had some noise issues. It's a solid choice for a relaxing getaway, but not without a few drawbacks.

Rooms
6.0
Initially, our room had some odor issues and was situated in a noisy building away from the hotel, which was disappointing. After moving, though, we found the new room better.
Service
9.0
The service was generally superb, with a few exceptional staff members making our stay memorable. Frederico and Edgar at the bar were particularly great and attentive.
Location
7.0
The location is very convenient for accessing the beautiful beach, but be ready for some noise from the nearby main road.
Dining
9.0
Dining was a highlight with a wide variety of delicious food options. Each meal exceeded my expectations and showcased pride in presentation.
Facilities
8.0
The facilities, including pools and beach areas, were well-maintained and very enjoyable, adding value to our overall experience.
Luna
United Kingdom, November  2024
8.8/10

My stay at this hotel was truly amazing, with exceptional ocean views and attentive staff that made our experience memorable. The rooms were clean and comfortable, perfect for a couple getaway. The food varied every night, and the beach area was well-maintained, although there were times with noticeable seaweed. While the price we paid was excellent for the value we received, the dining options could be renewed more frequently during the day.

Rooms
8.0
Our room was small but clean with beautiful ocean views, making it perfect for our needs.
Service
10.0
The service was outstanding, with an incredible team that really went above and beyond to ensure we had a good time.
Location
9.0
The location was fantastic, right on the beach with easy access to swimming spots and activities.
Dining
9.0
The dining options were diverse and delicious, with a special highlight on themed nights and excellent breakfast.
Facilities
8.0
Facilities were well-kept and enjoyable, particularly the beach service and overall ambiance.
Oscar
United Kingdom, October  2024
6.4/10

My stay at this hotel was quite a mixed bag. On one hand, the beach and pool were beautiful, and the location was fantastic for accessing nearby attractions. On the other hand, I was really disappointed with the service and room situation. We ended up paying extra for a bed that should have been included, and some staff had an attitude that made asking for help uncomfortable.

Rooms
5.0
We originally booked a room with two beds but were given one king-size bed. After complaining, we had to pay $30 extra for the correct room. This was frustrating since we had expected proper accommodations from the start.
Service
5.0
While some staff members were nice, the majority seemed bothered when I asked questions. Receiving my bags took longer than expected, and there was a noticeable lack of attentiveness from some servers.
Location
9.0
The hotel is located near beautiful beaches and is close to shopping and public transport, which made getting around really easy. It was perfect for beach lovers and those wanting to explore.
Dining
6.0
Breakfast and lunch at the hotel were decent, but dinner was a letdown. It was buffet style but not self-service, and the options felt limited. The dining experience could definitely use some improvement.
Facilities
7.0
The pool area was great, but the hot tub was underwhelming and not as refreshing as I had hoped. The amenities could be better maintained to enhance the overall experience.
Beautiful beach
Service attitude
Mason
United Kingdom, October  2024
7.4/10

I had a lovely time at the resort, especially enjoying the stunning beach and vibrant pool area. While the staff was mostly friendly and helpful, I felt some of them could use a bit more customer service training. The rooms were comfortable, but I encountered some issues that detracted a bit from the overall experience. Dining options were decent, though I expected a bit more variety. Overall, I found the value for money to be fair given the amenities offered.

Rooms
7.0
The room was comfortable with a beautiful view, but I had an issue with the bed configuration that wasn't addressed without an additional charge. This did put a damper on things.
Service
6.0
While some staff members were very friendly and accommodating, I did experience attitude from a few when asking questions. It was hit or miss.
Location
9.0
The location was fantastic, right by the beach and close to many activities, which made it really convenient for us during our stay.
Dining
7.0
The dining experience was okay with decent variety, but I found the buffet a bit repetitive after several days.
Facilities
8.0
The beach and pool facilities were well-maintained and provided a great environment to relax and enjoy the sun.
William
United Kingdom, October  2024
8.6/10

Our stay at the hotel was wonderful, thanks to the clean and comfortable accommodations and the exceptional service from the staff. We really loved the beautiful beach and pool area. However, there were a few hiccups with dining options and communication during check-in. Overall, it's a great value for money, especially with the all-inclusive package!

Rooms
8.0
The rooms were modern and quite clean, though I recommend ensuring you get one with a sea view for the best experience.
Service
9.0
The staff were incredibly accommodating and friendly, making us feel welcomed throughout our stay.
Location
10.0
The hotel is perfectly situated right by the beach, and it's very easy to get around both on foot and via public transport.
Dining
7.0
While I enjoyed many of the meals, including the breakfast spread, I felt the dining options could be more extensive.
Facilities
9.0
The pool area was fantastic and well-kept, offering a relaxing atmosphere after a day on the beach.
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Check Rates

Next best alternative

Consider them for your next trip.
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room